Effective Date: 9th January, 2025

At janasahitya.com(Janasahitya Pratisthan), customer satisfaction is our priority. Please note that all purchases made through our website are final and non-refundable. This policy is in place due to the nature of our digital products.

1. Digital Product Nature

1.1 Non-Returnable Items: All purchases on our website are for digital eBooks, which are delivered instantly upon payment confirmation. As digital goods cannot be returned once downloaded or accessed, they are considered non-returnable and non-refundable.

1.2 No Physical Delivery: Since we sell digital products only, no shipping or physical returns are applicable.

2. No Refund Policy

2.1 Final Sale: All eBook purchases are final. Refunds are not provided under any circumstances, including but not limited to:

• Change of mind after purchase.

• Incompatibility with the user’s device or software.

• Accidental purchase of an incorrect eBook.

2.2 Technical Issues: If you encounter issues with downloading or accessing your purchased eBook, please contact our support team (harihar45@gmail.com). We will assist in resolving the issue or provide a replacement file if applicable.

3. Governing Law

This Refund and Returns Policy is governed by the laws of Nepal. By making a purchase on our website, you agree to these terms.

4. Contact Us

For inquiries or assistance, please contact us:

• Email: harihar45@gmail.com

Thank you for choosing janasahitya.com. We value your trust and aim to provide the best service possible.